Tuesday, June 22, 2010

Help Desk "Canada"


I had to call Microsoft today because I had some questions about Outlook. I figured I would call, get my answer, and be done with it.

Such an idealist.

I made sure to choose Microsoft CANADA, called the number, and listened to the ring be interrupted by static noise every 2 seconds. It was then that I could only assume I was calling as a camel was walking over the wires in a tiny northern Indian town.

Sure enough, my call is answered by a 4 year old Philippino girl with a thick accent and a penchant for calling me 'ma'am'.

Yeah, she was in the Philippines. When I call to speak to someone about my problem in Canada, I would like to speak to a Canadian. Or, at the very least, a North American.

Tiny Philippino With Annoying Accent (TPWAA): Oh, are you calling from Canada, ma'am?

Me: Um, yes. Why? Where are you?

TPWAA: We are located in the Philippines, ma’am.

Me: Fantastic.

TPWAA: What is jdfafdsjk sdnakfl ahfjash?

Me: What?

TPWAA: Are you jfadfdhl ijhaduifh?

Me: Yes?

TPWAA: Great. Thank you, ma'am. I will transfer you to our professional department.

Me: What the hell just happened there?

The connection is lost (or they hung up on my racism loving ass). I call back, hoping that I get someone not halfway around the world.

Professional Department Dude: Hello, Microsoft Professional Department. Dfhaskldfj adhfaisgh?

Are you fucking kidding me?

3 comments:

  1. hahaha!! It's so true it's not even funny!! I loathe having to call about my computer! Turns out, HP has a new thing going where you can email them your problem...no accents come through on emails...it's wonderful!

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  2. what a racist slut...people from your country outsource because you are such lazy asses and you ask too much money!

    stop yakking and bend over....like any Canadian would do...

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  3. Well, "Anonymous" (I guess I'll never know who you are if you're too cowardly to even state your name), I sincerely hope you aren't living in Canada right now.

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